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OlArgyle  
#1 Posted : Wednesday, September 26, 2012 6:33:55 PM(UTC)
OlArgyle

Rank: Newbie

Posts: 1

I was advised to use Firefox or MSIE browsers instead of Google Chrome to print an SSG. I Installed Firefox and the browser did not show the page one Sales & Earnings chart. Page 2 and the top of page one looked fine but no graph at all. Any idea what's happening and how to resolve the issue.

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sean  
#2 Posted : Thursday, September 27, 2012 6:05:06 AM(UTC)
sean

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If you're able to view the graph in other browsers, it's probably a case of Java not being set up, or just not running in your copy of Firefox. To check this, open up your copy of Firefox, and go to:
http://www.java.com/en/download/testjava.jsp
This page will detect if you have Java installed, and if so, which version.
If you do not have Java installed, or do not have a current version, this page should give you an option to install or update as needed; please do so.

If you encounter an error from the web browser when trying to update or instal java, please try manually downloading and installing java from:
http://java.com/en/downl...dows_manual_download.xml

If you do end up having to install java, then once the install is complete, we suggest to close, and then re-open your web browser before returning to the Take Stock page on stockcentral.com
Depending on the security settings in your browser, or security software on your computer, you may be asked to allow the java applet to run or operate; make sure to allow this, in order for the graph to work correctly.
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