Sometimes when installing Toolkit on a new computer, you'll open it up and notice that some of the buttons or labels seem to have a second box showing up off to one side, or that a button you're expecting to see near the edge of the screen doesn't show up. The reason for this is that the the font size set in your copy of Windows is too large for the software to handle. As a result, things get pushed out a bit. This is reasonably easy to change, regardless of your copy of Windows.

In Windows 2000 and XP

To fix the problem, please reset your screen settings to the windows default of 96 DPI.

1. Exit the software.

2. Go to START > CONTROL PANEL > DISPLAY >SETTINGS > ADVANCED.

3. Set the font size to 96 DPI, also called NORMAL.

4. Click OK, and then OK again.

5. If Windows tells you it needs to be restarted please do so; if not, open the software again.

In Windows Vista

To fix the problem, please reset your screen settings to the windows default of 96 DPI.

1. Exit the software.

2. Right-click any open space on the desktop, and choose PERSONALIZE then ADJUST FONT SIZE (on the left hand side of the new window)

3. This will open a new window; Any dpi setting that Vista has used in the past will show up here as a selectable button.

4. Click on the button next to Default Mode (96 DPI) and click OK.

5. If Windows tells you it needs to be restarted please do so; if not, open the software again.

In Windows 7

To fix the problem, please reset your screen settings to the windows default of 96 DPI.

1. Exit the software.

2. Right-click any open space on the desktop, and choose PERSONALIZE

3. Near the bottom left-hand corner of the Personalize window, select DISPLAY

3. On main part of the Display page, click to select Smaller - 100% (default)

4. Windows will usually ask you to log out or re-start at this point. If it does not, click APPLY

5. If windows tells you that you need to either log out, or restart please do so; if not, open the software again.